Frequently Asked Questions

How are we different from Ride-Share?

At Sammy Shaq Executive Car Service, we set ourselves apart from rideshare services by offering a premium, luxurious transportation experience. Our fleet consists of brand-new, top-of-the-line vehicles, driven by professional chauffeurs who prioritize safety and professionalism. Unlike rideshare services, we invest in ensuring our vehicles are properly insured and maintained to the highest standards, providing peace of mind for our passengers.

Why should I Choose Sammy Shaq?

Choose Sammy Shaq for a transportation experience that exceeds expectations. With our unwavering commitment to safety, reliability, and customer satisfaction, we provide a level of service unmatched by traditional rideshare options. From luxurious vehicles to attentive chauffeurs, we ensure every journey with us is a memorable one.

 If we get into an accident, am I the passenger covered?

Yes, as our valued passenger, you are always covered in the event of an accident. We maintain a comprehensive insurance policy covering up to $1.5 million, ensuring your safety and well-being are our top priorities! 

What vehicles do you guys have?

We specialize in premium SUVs, particularly brand-new GMC Yukon XL Denali. The Denali is the highest trim level of the GMC Yukon series and is comparable to the Cadillac Escalade in terms of luxury and comfort. With our fleet of top-of-the-line vehicles, we ensure that every journey with us is a luxurious and comfortable experience.

Do you offer discounts?

Yes, we do! We offer discounts on select services to make luxury transportation more accessible to our customers. Contact us to inquiry about our current discount offerings and promotions.

What is provided in the vehicle?

Our vehicles are equipped with amenities to enhance your comfort and enjoyment during your journey. Depending on the service booked, amenities may include complimentary wifi, bottled water, and snacks. Sit back, relax, and enjoy the ride with Sammy Shaq!

Ride-Share is easy to book but I have to book you in advance – isn’t that inconvenient?

Absolutely! While it may seem inconvenient to book in advance compared to the ease of rideshare services, we assure you that the benefits far outweigh any perceived inconvenience. By booking in advance through our easy-to-use online booking tool or simply calling us, you’re ensuring a stress-free and seamless experience with a trusted transportation provider. With our commitment to excellence in luxury, safety, and reliability, you can rest assured that your journey with us will be exceptional.

Can I trust Sammyshaq for taking my child to and from places?

Absolutely! Trust is at the core of everything we do at Sammy Shaq Executive Car Service. Our team understands the importance of ensuring the safety and well-being of your child during their transportation. We take every precaution to provide a secure and reliable service, from our meticulously maintained vehicles to our professional and experienced chauffeurs. With a proven track record of transporting many children safely and reliably, you can have complete peace of mind knowing that your child is in good hands with Sammy Shaq.

How do you pay your drivers?

At Sammy Shaq Executive Car Service, we prioritize fair compensation for our drivers. Our drivers are paid hourly wages, ensuring they receive consistent and reliable income for their hard work. Additionally, we believe in recognizing and rewarding exceptional service, which is why any gratuity provided goes directly to our drivers, providing them with a well-deserved acknowledgment of their dedication and professionalism.

What safety protocols do you have in place to ensure the well-being of your passengers?

At Sammy Shaq Executive Car Service, we prioritize the health and safety of our passengers. That’s why we have implemented strict disinfection protocols. After each ride, our vehicles undergo a thorough disinfection process, with special attention given to high-touch areas such as door handles, seats, and seat belts. Your well-being is our top priority, and we’re committed to providing a clean and safe environment for every journey.